The Joint Chiropractic Franchise Review: Meet Chad Eads

How an entrepreneur went from owning ice cream shops to becoming
the Regional Developer of Tennessee with the fastest-growing chiropractic franchise

How does an entrepreneur go from owning multiple ice cream shops to owning multiple chiropractic clinics? For Chad Eads, a multi-unit franchisee with The Joint, the answer is simpler than you may think: a savvy entrepreneur goes after a good opportunity when it comes along.

the joint franchise image

Based in Asheville, North Carolina, Chad Eads began his career as an entrepreneur with the Cold Stone Creamery franchise. The ice cream franchise has done enormously well for Eads, who owns six Cold Stone Creamery locations from Asheville to Southern Georgia. When Paul Trindle, another Cold Stone Creamery franchise owner, mentioned that he was investing in a new chiropractic franchise, Eads was immediately interested.

“Asheville is a town that is very focused on health and wellness, and alternative medicine is mainstream here,” Eads says. “When Paul introduced me to the concept, and he showed me how simple it was to own and operate the business, it was a no-brainer. I knew that I was going to invest in this business and open a clinic in Asheville.”

The secret to The Joint’s ongoing success is that the business model is extremely simple to understand. This is by design. Unlike traditional chiropractic clinics, The Joint places its locations in popular destinations — next to retail stores, restaurants and supermarkets. The Joint doesn’t accept insurance, which also does away with the need to chase insurance companies for payment. Instead, The Joint encourages walk-in appointments and offers a gym-like membership model. Most importantly, patients can be treated in 15 minutes or less because The Joint only offers one service: spinal adjustments performed by hand.

“The Joint’s business model is a breeze compared to my ice cream businesses,” Eads says. “In The Joint, your small staff is made up of professionals who are completely aligned in the mission to provide the best customer service and the best treatment for the patient. In my ice cream business, I often joke that it causes brain damage, because you’re dealing with teenagers who show up late, you’re dealing with food and inventory. Compared to that, The Joint is incredibly easy to own.”

As the owner of multiple clinics with The Joint, Eads experiences what so many of the brand’s franchise owners experience on a month-to-month basis: The Joint is far more profitable than a traditional chiropractic clinic. According to The Joint’s most recent Franchise Disclosure Document (FDD), the 253 franchise clinics open in 2016 experienced nearly 28 percent growth in average gross sales from 2015, bringing the number to $320,765.

“Every month in business is better than the month before,” Eads says. “If there is a ceiling, we have not hit it yet. The Joint is really making access to chiropractic care more affordable and more accessible than ever before, and we’ve experienced this at our clinics in Asheville.”

In order to help more entrepreneurs find success with The Joint, Eads and Trindle forged a partnership to become the new Regional Developers for The Joint in Tennessee. Eads and Trindles’ shared knowledge of the brand’s business model, and their active ownership in multiple clinics, as well as proximity to Tennessee, makes them ideally suited to grow The Joint in the Volunteer State.

“The amount of wide open territory in Tennessee is an enormous opportunity for entrepreneurs who are passionate about health and wellness,” Eads says. “This business not only has the potential to yield financial rewards, an owner can take pride in the knowledge that their business is actively, meaningfully impacting people in their community who are desperate to find relief from ongoing pain. It is a powerful business to be a part of, and the level of interest we’re experiencing from entrepreneurs in Tennessee is evident of the fact that The Joint will be growing rapidly in the state for years to come.”

Ready to bring the fastest-growing chiropractic franchise to your community?

For in-depth details about The Joint franchise opportunity, download the free franchise information report.

About The Joint Chiropractic

Based in Scottsdale, Arizona, The Joint is an emerging growth company that is reinventing chiropractic care by making quality care convenient and affordable for patients seeking pain relief and ongoing wellness. The brand’s no-appointment policy and convenient hours and locations make care more accessible, and affordable membership plans and packages eliminate the need for insurance. With more than 400 clinics nationwide and over 4 million patient visits annually, The Joint is a leader in the chiropractic profession. For more information about The Joint’s franchise opportunities, visit

Business Structure

The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, Florida, Illinois, Kansas, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Tennessee and Washington, The Joint and its franchisees provide management services to professional chiropractic practices.

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